Poker FAQ

Majestic Pride is part of the Pride Group of Casinos and Hotels - known famously for their warm hospitality. In addition to a Poker Room, the Casino offers a wide range of house games, restaurants, and entertainment for players to explore. The PokerBaazi LIVE room is situated on Level 2 of the Casino and boasts a sleek set up with an RFID featured table to capture all the action. The venue is all set to host the biggest live games and tournaments across the country, offering poker enthusiasts an ideal environment to learn and play the booming mind-sport.

Goa is one of the most popular tourist destinations in India and is easily accessible by road, flight, or rail. The BPT is hosted in the PokerBaazi LIVE room aboard Majestic Pride in Panjim and is a 25 km drive from the airport. The vessel is docked in River Mandovi and is accessible via Majestic Pride Jettys that are available round the clock at intervals of 10-15 minutes. Ensure that you get there well before time to avoid any delays!

Panjim has tons of hotels to choose from! A point to note however is that the BPT attracts large numbers from across the country, so booking your stay well in advance is a good idea. Alternatively, you could choose from our packages and let us do all the running around! Check them out at BaazipokertourPackages.

The PokerBaazi LIVE room has a dedicated Cash Cage for players to make their buy-ins and cashouts with ease. All tournament registrations take place at the cashier, where you will receive your registration confirmation along with your seating card to the event. Additionally, players can choose to buy-in for events via the PokerBaazi.com gaming client to save the trouble of queuing-up for registrations before an event.

Apart from Poker, there are tons of games, activities, restaurants, and shows scheduled all-day-long at the Majestic Casino. You could give some of the house games a spin if you're feeling lucky, or watch one of the many shows organized by the casino on the top deck. House games at the casino include Roulette, Blackjack, Baccarat, Casino War, 3 Card Poker, 5 Card Poker, Mini Flush, Slot Machines Tai Sai and more!

The comfort of our players is our top-most priority. A dedicated PokerBaazi LIVE front desk has been set up at the Jetty for all queries and information. Once aboard the ship, our team will take care of all our players' requirements including any additional requests they may have. An airport pick/drop facility will also be provided for players who wish to make use of it, along with the option of booking a stay/travel package with us beforehand. Details of the same can be found in the "Packages" section. Additionally, players can reach out to us on the below numbers for further queries: +9158885086, +9158885088.

Yes, please go through the Terms and conditions of BPT mentioned below before registering yourself:

Yes, Poker is legal in India. However, some states are permitted by the Indian Constitution to enact laws regulating betting and gambling in their respective jurisdictions. In light of these powers, various States have enacted anti-gambling legislation. Such legislations are largely in accordance with the Public Gambling Act of 1867 (and include the exception of 'games of skill'). Where a State legislation on gambling exists, it prevails over the Public Gambling Act of 1867.

In this regard, the Assam Game and Betting Act, 1970, Tamil Nadu Gaming Act, 1930 (Tamil Nadu Act III of 1930), Odisha (Prevention of) Gambling Act, 1955, Telangana State Gaming (Amendment), the Amendment to the Andhra Pradesh Gaming Act, 1974, and the Ordinance and High Court Judgment in Gujarat, 2017, prohibit games with money stakes and also does not create an exception for the games of skill. Therefore, currently, residents of Andhra Pradesh, Assam, Gujarat, Odisha, Tamil Nadu, and Telangana are not permitted to play on our website. For more information, please visit Play Legal Online Poker in India

1. Our services and products are not available to anybody who is under the age of 18 years on the day of them applying for membership through the registration process on the site. Also, it is strictly prohibited for any user under the age of 18 to play games on our website.
2. We reserve the right to request proof of age at any stage to verify that minors are not using the service. We may exclude a person from play if proof of age is not provided or if the Company suspects that a person using the service is underage. The services and products are not intended for users connecting to the site from jurisdictions that say it is illegal to do so. Any underage player who has provided dishonest or inaccurate information regarding their true age or identity may have all their winnings forfeited and could face criminal prosecution.

PokerBaazi has legally obtained a valid license required to operate the Poker games of skill on its platform from the relevant Nagaland authorities for its website www.pokerbaazi.com under Nagaland Prohibition of Gambling and Promotion of Online Games of Skill Act, 2015 and it also complies with all the licensing rules & regulations mandated by the said Act. Gaming/gambling in India is under the State List under the Constitution of India and hence the State Government (and not the Central Government) has power to make laws, legislations, rules and regulations for its own State on any State subject including 'gaming/gambling'. In the present case, Nagaland government has the power to make or amend laws/policy for the State of Nagaland including the said Act which does not require permission from the Government of India (Central Government).

1. PokerBaazi is a licensed online gaming service provider in India and it does not operate outside the country. If you are residing outside the Indian boundaries then you cannot play at PokerBaazi.com.
2. If you are within India except for the restricted states (Andhra Pradesh, Assam, Gujarat, Odisha, Tamil Nadu and Telangana) then you are allowed to play at PokerBaazi.com only if your transactions and taxation are through an Indian bank account.

PokerBaazi is a licensed online gaming service provider in India and it does not operate outside the country. You cannot access its services from outside India.

We are glad you asked this question. We are the most trusted online poker website in India. We have a sophisticated gaming software that is responsible for the reshuffling as per international rules and norms. We also use an algorithm known as public domain PRNG algorithm for our gaming applications. It is internationally verified by iTech Labs, Australia.

• Our RNG software is certified by iTech Labs, Australia, which is one of the top international software certification labs in the world. You can read our RNG Certification.

PokerBaazi has a stringent security policy that is centered on transparency. The whole game, starting from the dealing of hole cards to the opening of community cards, is driven by our internationally-certified Random Number Generator (RNG) software over which we have no manual control.

• Our RNG software is certified by iTech Labs, Australia, which is one of the top international software certification labs in the world. You can read our RNG Certification.
• We understand that a bad run at Poker is frustrating at times, but we strongly believe in the fact that Poker in the long run is a mix of good and bad hands.
• There are players who have made handsome winnings at PokerBaazi and we, as administrators, take no profit in a win or loss of any individual player. We cannot guarantee whether your next hand would be a winning or a losing hand, but we wish to see good Poker lovers like you winning at PokerBaazi. We are confident that as passionate players of the game, you will understand and respect the same.

1. PokerBaazi has a stringent security policy that is centered on transparency. The whole game, starting from the dealing of hole cards to the opening of community cards, is driven by our internationally-certified Random Number Generator (RNG) software over which we have no manual control. Our RNG software is certified by iTech Labs, Australia, which is one of the top international software certification labs in the world. You can read our RNG Certification.
2. PokerBaazi.com is a member of Internet And Mobile Association Of India (IAMAI) & All India Gaming Federation (AIGF). AIGF is the apex Industry body for Online Skill Gaming in India. AIGF'S self Regulation charter for Online Skill Gaming is based on the principles of transparency. Integrity and Responsible Gaming.
3. PokerBaazi has legally obtained a valid license required to operate the Poker games of skill on its platform from the relevant Nagaland authorities for its website www.pokerbaazi.com under Nagaland Prohibition of Gambling and Promotion of Online Games of Skill Act, 2015 and it also complies with all the licensing rules & regulations mandated by the said Act.
4. Pokerbaazi has valid agreements with various payment gateways to facilitate its Users to transact freely and securely on its website.

Please visit our Youtube page for English Hindi tutorials and learn how to play Poker. The Dealer shuffles the deck and uses it to distribute two cards to each player in a clockwise manner. As a player gets the disc, he or she becomes the dealer for that one round. An online or live Texas Hold'em Poker game usually seats up to 9 players. It involves investing a certain amount of money into the table (or the 'Pot') before any cards are distributed or dealt with amongst the players. Hence, this part is called 'Posting the Blinds' because the first two players have no clue about what cards they are going to be dealt (aka they are 'blind').

The goal at the end of all four rounds of play is to let all players make a combination of their cards and Community Cards and make a winning hand. Each of the players thus has seven cards to play with and to make a winning five-card combination from it. As usual, the last round starts with the player to the immediate left of the Dealer. Once the final round has concluded, all players reveal their cards (a process known as the Showdown), and a winner is declared on the basis of who has the best combination of cards.

Pot Limit Omaha is structured exactly the same as Texas Hold'em-- but players are dealt four cards instead of two. Unlike Hold'em, where you can use one -- or even none -- of your hole cards to make the best hand, Pot Limit Omaha requires you to use two cards of your hand at showdown.

Pot Limit Omaha differs when it comes to figuring out the winner at the end of play as compared to Texas Hold'em. However, the Hand Rankings remain the same between the two.

1. The players are allowed to use exactly two hole cards and three Community Cards to make their best hand possible. This also determines the winner.
2. In case of a deadlock with regards to common weak cards with all the players, the winner is then decided based on the highest valued single card.
3. All participants must use two cards of their own. In case they all have a straight board, they will complete it with their two cards to emerge as the winner.
4. The relevancy and priority of cards are irrelevant in comparison to the strength of a hand.

Our Poker Tournaments conclude successfully when only one player wins all the chips or all remaining players qualify for the same prize as specified in the tournament structure. Players are eliminated from the tournament over the course of a tournament

Cash games are played with "real" chips and money at stake with no predetermined end time. Players can enter and leave as they see fit.

Please visit our Youtube page to know how to play Pineapple OFC Poker. This game aims to set your best hand and compare it against your opponent(s) to determine the scores. This is divided into 3 rows - bottom, middle, and top. The bottom and middle row comprise of 5 cards each, while the top row comprises just 3. So, a Pineapple OFC poker hand comprises a total of 13 cards (5+5+3).

Based on poker hand rankings, players need to set their cards into these rows following one primary rule - the bottom hand must be stronger than the middle hand, and the middle hand must be stronger than the top hand.

Each player is first dealt with 5 cards face-up. A player then begins to construct his/her hand using these 5 cards. Once this round is concluded, the players are dealt 3 cards each (face-down), of which they must use 2 cards and discard one. This continues until each player has completed constructing his/her hand (5 rounds of play in total). Once each player sets his/her hand, points are calculated and compared against each other to gather the final tally. Players are dealt in a style similar to that seen in Texas Hold 'em with a Small Blind, Big Blind and Dealer in three-handed games.

Remarks: Currently is it not available, we are updating it and it will be back soon with a new look.

The game of Pineapple OFC Poker follows a point system where players earn a set number of points for making certain hands. Each row is compared with your opponent's respective row, and scores are calculated based on the points secured by each player. Each row is assigned a value of one point. This means that if you were to beat your opponent in 2 rows - you would win 1 point from him/her (your two points minus opponent's 1 point). However, if you beat your opponent in all 3 rows - you would win a total of 6 points (known as sweep or scoop). Player scores are calculated clockwise, starting from the left of the button. This means that in a three-handed game, points are tallied first between the Big Blind and Small Blind, then the Small Blind and Dealer, and finally the Big Blind and Dealer.

Remarks: Currently is it not available, we are updating it and it will be back soon with a new look.

Apart from the basic points system, players can earn Royalties for hands like a Flush, Straight, Full House, Trips, etc. Hands have different points based on the row they are set in.
Royalty points are counted and compared with the total tally while calculating the score, and the player with the most points wins. He/she will win an amount equivalent to the points scored times the value of each point. These Royalty amounts are earned by a player regardless of whether they win that particular row or not. Additionally, bonuses negate each other (for example if two players have a flush at the bottom row - while the player with the higher flush earns one point for the row - the royalty points will be 0 instead of 4).

Remarks:Currently is it not available, we are updating it and it will be back soon with a new look.

Fantasyland is where you want to be! This part of the game is probably the most exciting, and rewards players with additional points. If a player manages to set Queens or better in their top row, they qualify for a "Fantasy Hand". This means that once that round completes, an additional round is dealt - only this time, the player who had a fantasy hand gets dealt either 14-17 cards (depending on the variant) face-up at one shot and sets his/her best 13 card hand. Opponents are regularly dealt with their hands (5+3+3+3+3). Additionally, a player can get a "recurring fantasy" hand if he/she manages to set either quad in the bottom row or by placing trips in their top row (in a fantasy hand). In this case, a player is dealt with another fantasy in the subsequent hand. There is no limit to the number of recurring fantasy hands that a player can get.

Remarks: Currently is it not available, we are updating it and it will be back soon with a new look.

Poker takes a day to learn but a lifetime to master. Learn more about Poker on our all new Poker School platform. It has:

1. Video Chapters: The foundation to learning any game is getting your fundamentals right. Our lessons are broken down to help you understand a game of poker right from scratch. Crafted by experts, the lessons simplify poker and make learning fun with interactive tests.
2. Practice Zone: Learning is impactful when there is application. At the PokerBaazi School, we have a dedicated zone for you to practice all the tips and tricks you've learnt in our lessons!
3. Forum: Collaboration and communication is key to your learning process. The PokerBaazi School forum enables just that, by allowing budding players seek clarity and learn from a community of growing poker players.

Check out the website, or download the app from https://www.pokerbaazi.com/pokerbaazi-school

We offer a Chat feature to let players communicate with each other in a professional and jovial manner so that the game is conducted in the right spirit. However, this feature does not allow players to indulge in any unfair practice or discussion regarding the game.

This feature enables the players to write notes about other players. These notes are stored and can be viewed in the future. Once a note for a specific player is made, 'N' appears under the player's avatar. Notes for Texas Hold'em and Omaha are stored separately.

Poker is a skill-based game that requires thought, precision and the ability to perform under pressure. As such, we offer additional time in cash tables and tournaments in order to allow the player to make a carefully thought out move after considering the state of play at the felts.

If the auto-muck check box is selected then the showdown rules at the river are:

1. The player who took the last aggressive action in the hand will show his hand first. If the aggressive player is the winner then the other player/players in the hand can muck their hand. If the aggressive player loses the hand then the aggressive player's hand will be shown first and then the winner's hand is shown.
2. If everybody has checked on the river, then the first active player to the left of the dealer will show the hand to the table first. If the next active player has a better hand than the previous player, then he/she needs to show the hand to the table, or else if they are losing (with reference to all previous players) the hand will be automatically mucked and this sequence will continue for all players.

Example: For a 6 player table, 6 players (all have selected the auto-muck check box) have checked on the river and the 3rd player (player next to BB) has the second-best hand, and the player on the button has the best hand. The actions that will follow at showdown are:-

• The first player will show the hole cards to the table
• The second player will muck the hand
• The third player will show the hole cards to the table
• The fourth player will muck the hand
• The fifth player will muck the hand
• The sixth player will show the hole cards to the table as this player is the winner.

No, it doesn't. If you play your hand to the showdown and you hold the winning hand, it will always automatically be shown. This feature protects you from accidentally mucking a winner.

The straddle will work in the following conditions:

1. The straddle will only be enabled if the straddle checkbox is checked before the hand.
2. The straddle will only have an impact on the game pre-flop. Pre-flop, the minimum call amount is the straddle amount if the straddle check box is enabled. After the flop opens, the minimum bet amount will be the big blind amount.
3. Straddle cannot be done on the dealer button. So the straddle can only be posted if 4 or more players are involved in a hand.

Running it twice is a method of determining the winner of a poker hand once all betting on the hand is complete but before the final card(s) (either community cards or other cards) have been dealt. In practice, this is only done when the hand has gotten down to the heads up and one player is all-in and the other player has matched their bet. Running it twice can be done after either the flop or the turn, but only after one of the two players is fully all-in. Both players must agree to run it twice in order for the procedure to be allowed.

Running it twice directs the dealer to deal with two sets of the final cards to be dealt, thus creating two different outcomes. The pot is split into two halves, and the first half of the pot is awarded to the winner of the hand using the first set of cards that were dealt and the second half of the pot is awarded to the winner of the hand using the second set of cards that were dealt.

Please follow the below steps to register in a tournament.

1. Login to PokerBaazi Mobile Application or Desktop Client.
2. Select the Tournament Tab in Desktop Client and TournamentsTab in Mobile Application.
3. Click on any of the subcategories (All Games, Satellites, or Ongoing series) to check all running tournaments.

You can find these tournaments from the tournament lobby by following these steps:

1. Login to PokerBaazi Mobile Application or Desktop Client.
2. Select the Free Entry Tournaments Tab in Desktop Client and Freerolls & PracticeTab in Mobile Application to check all the available tournaments.

You can find these tournaments from the tournament lobby by following these steps:

1. Login to PokerBaazi Mobile Application or Desktop Client.
2. Select the Tournament Tab in Desktop Client and TournamentsTab in Mobile Application.
3. Click on the Filter icon and select "Knock Out" or "Win the Button" from the Format category to check all the available PKO, KO, and WTB tournaments.

Please follow the below steps to check the same:

1. Login to PokerBaazi app/client.
2. Click on the tournament which you want to play.
3. Click on Structure to know the Tournament starting stack, TimeBank, Late Reg, Rebuy, Addon, Break, Required players, Max player per table, Stakes Level, Ante in desktop client.
4. Click on any tournament you want to play in the Mobile application, you will see four tabs at the top Details, Entries, Prize, & Tables to check all the details of the tournament.

With PokerBaazi, playing online poker is a breeze. We suggest you take the following steps to register yourself:

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on "TOURNAMENTS".
3. Click on the tournament you want to register.
4. Once the tournament starts, a table will appear automatically.

Every tournament has a fixed start time which you can check in the tournament structure of that tournament. However, you will also be getting a certain time to enter the tournament after the tournament has started. We suggest you take the following steps to register before the late reg:

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on "TOURNAMENTS".
3. Click on the tournament you want to register.
4. Once the tournament starts, a table will appear automatically.

Please note that the status column of the tournament lobby will show you as "late registration" if the late registration is available for the particular tournament.

You can Unregister from the tournament on which you registered only before the tournament start time. We suggest you take the following steps to unregistered before the tournament start time:

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on "TOURNAMENTS".
3. Click on the tournament on which you are registered or My Tourneys
4. Click on the "unregister" tab to unregister from the tournament.

We suggest you take the following steps to re-register.

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on "TOURNAMENTS".
3. Click on the tournament you want to register.
4. Once the tournament starts, a table will appear automatically.
   Please note that the re-registration can only be done before the late registration period.

Please follow the below steps to check the cash tables.

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on Category "CASH GAMES" to check all the cash tables.
3. Click on the subcategory "Texas Holdem" or "PLO"(4 cards or 5 cards) to check all the available tournaments in the desktop client.
4. Click on the Filters tab or the name of the games and stake type to filter the game/table of your choices.

Please follow the below steps to play a Run It Twice Table:

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on Category "CASH GAMES" to check all the cash tables.
3. You will see the "? " symbol which is referred to as Run It Twice Table on desktop client.
4. You will see the "RIT" icon which is referred to as Run It Twice Table on mobile application.

Please follow the below steps to register in a tournament.

1. Login to your PokerBaazi account on/Desktop Client/Play Now.
2. Visit the game Lobby and click on "CASH GAMES"
3. Click on the "PLAY" tab for the stake you want to play.
4. Again click on the "PLAY" button to enter the cash table.
5. Click on the "i" icon given on the table to know the structure of the cash table.
6. In the mobile application, open the "Cash Games" from the game lobby and select the game mode and buy-in, on which you'd like to play to check the details of the table.

Please follow the below steps to enter a Cash table:

1. Login to your PokerBaazi account on Phone Application/Desktop Client/Play Now.
2. Visit the game Lobby and click on "CASH GAMES".
3. Click on the "PLAY" tab for the stake you want to play in the desktop client & in the mobile application, click on the stake you want to play on.
4. Again click on the "PLAY" button to enter the cash table in the desktop client & select the table of your choice.

Poker is a close function of playing etiquettes and common sense. In order to exit or leave a cash table, first, you need to click on the "LEAVE SEAT" icon on the cash table and then cross out the table. In the mobile application, open the hamburger option and select the leave seat option first and then click on the exit table.

Note: In case the above steps are not properly followed, the table will be continued and the balance might get deducted as Small Blind and Big Blind.

Please follow the below steps to check Pineapple OFC poker tables.

1. Login to your PokerBaazi account on Phone Application/Play Now.
2. Click on "Pineapple OFC" to check all the Pineapple OFC poker tables.

Remarks: Currently it is not available, we are updating it and it will be back soon with a new look.

Please follow the below steps to register in a tournament.

1. Login to your PokerBaazi account on Phone Application/Play Now.
2. Click on "Pineapple OFC" and then click on any table for which you want to know the structure.
3. Click on the Information option given on the table at the top right corner to check the structure of the Pineapple OFC poker table.

Remarks: Currently it is not available, we are updating it and it will be back soon with a new look.

Please follow the below steps to register in a tournament.

1. Login to your PokerBaazi account on Phone Application/Play Now.
2. Click on "Pineapple OFC" and then click on any table for which you want to play.
3. Click on the down arrow option to join the table.

Remarks: Currently it is not available, we are updating it and it will be back soon with a new look.

You can find these tables under the Cash Tables lobby by following these steps:

1. Login to PokerBaazi Mobile Application or Desktop Client.
2. Select the Cash Games Tab in Desktop Client and Freerolls & Practice tab in the Mobile Application to check all the available tables. Under this, you will find the Play money or Practice category where you can find all the Play money tables.

Playing with different colors often gives a new perspective to a game. With us, it is as easy as 1-2-3.

1. Log into your PokerBaazi account on the PokerBaazi Phone Application.
2. Open any cash table and click on the hamburger button..
3. Click on the "Table themes" option to change the theme as per your need.

You can follow these simple steps to mute the sound effects:

1. Log into your PokerBaazi account on the PokerBaazi Phone Application.
2. Open any cash table and click on the hamburger button.
3. Click on the "Table Settings" option and find the Toggle button of Sound To disable the sound.

You can follow the below-mentioned steps to change your avatar:

1. Log into your PokerBaazi account on the PokerBaazi Phone Application.
2. Click on your avatar at the top left corner.
3. On the following page click on your avatar again and select the avatar of your choice.

Please follow the steps below to change the "in-game setting":

1. Log into your PokerBaazi account on the PokerBaazi Phone Application.
2. Open any cash table and click on the hamburger button..
3. Click on "TableSettings" to enable to disable Hand Strength, Stack in BB, Auto Table Switch, or Auto muck.

You can do so by clicking the "replayer" option given on the table you are playing.Or the hand history button at the bottom left of the table.

You can now mute chats of all users or spectators chat from the chat box itself. You can just tick the box of 'Mute Spectator Chat' or 'Mute All chats'.

Yes, you can hide the chat bubbles from the chat box itself. Just ticket the box of 'Hide Chat Bubbles' to stop seeing them whilst playing on the table.

At the bottom left corner of the table in your phone application, you will see 10 horizontal bars that glow as per the strength of your hand. You can tap on the bars to check the entire list of Poker hand strengths.

Cases of any game manipulation or illegal activities including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of EPA Programs, use of BOTS, etc. shall be considered as unfair gameplay.

1. CHIP DUMPING: Chip-dumping occurs when any PokerBaazi User/Player intentionally loses a hand to deliberately transfer his/her Chips to any other User/Player.
2. COLLUSION: Any User/Player found to be intentionally doing soft play against his/her opponent or knowing other User's/Player's card even before the particular hand goes to showdown or users/players working together with each other with the intention to extract money from other Users/Players is accounted for collusion.
   • Collusion between Users/players by sharing hole cards or by any other methods is strictly forbidden. We reserve the right, in addition to other measures, to restrict seating and/or to prohibit Users/players from playing at a particular table or in a tournament, including restricting two or more Users/Players from playing together at the same table or in the same tournament.
   • When the User/Player agrees to the Terms of Use and Service of PokerBaazi, he/she agrees that he/she shall not play any game in a partnership or by communicating with other Users/Players which may give benefit to him/her over other Users/Players. We consider any collusion between Users/Players as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the Users/Players, involved in illegal activity of Collusion, as we deem fit on case to case basis.
   • What is soft play?: Soft Play is a form of collusion in which a player fails to bet or raise in a hand when the situation would warrant doing so. It also involves passive play against friends or partners or otherwise attempting to avoid winning money from them.
3. MULTIPLE USER/PLAYER ACCOUNTS: It is prohibited for a User/player to open multiple PokerBaazi Accounts. A User/ Player may only have one PokerBaazi Account and shall only use PokerBaazi using such single account A User/Player is also prohibited from creating any User/Player account on PokerBaazi in his/her family member's and/or friend's and/or relatives' name and/or playing 'games of skill' from any other User/Player account (including but not limited to family or friends or relatives' accounts) on PokerBaazi. Further, a User/Player shall be strictly prohibited from allowing any other person to access his/her User account for playing 'games of skill' on PokerBaazi. Users/Players shall be strictly restricted or prohibited from using any User/Player account on a sharing basis on PokerBaazi. ("Multiple Accounts").
4. IP GHOSTING: User/player, during the gameplay on PokerBaazi, shall not and/or attempt to change the Internet Protocol (IP) Address and/or Geo-location multiple times without written authorization from PokerBaazi ("IP Ghosting").
5. OFFENSIVE LANGUAGE OR CONTENT: The User/Player is prohibited from posting any unlawful, indecent, racist, obscene, libelous, defamatory or threatening material or any material that would violate any applicable law or generally be considered to be offensive, via PokerBaazi whether using the chat function or in correspondence/conversation with our PokerBaazi personnel.
6. SOFTWARE MODIFICATIONS: User/Player shall not and/or attempt to modify, decompile, reverse-engineer, or disassemble the PokerBaazi Software in any way.
7. EXTERNAL PLAYER ASSISTANCE PROGRAMS AND BOTS: The use of artificial intelligence including, without limitation, "robots" is strictly forbidden on PokerBaazi. All actions taken in relation to PokerBaazi by a User/player must be executed personally by Users/Players through the User/Player interface accessible by use of the PokerBaazi Software. We prohibit those External Player Assistance Programs which are designed to provide an "Unfair Advantage" to Users/Players.
   • What is external?: We define "External" to mean computer software (other than the PokerBaazi Software), and non-software-based databases or profiles.
   • What is Unfair Advantage?: We define an "Unfair Advantage" as any instance in which a User/Player accesses or compiles information on other Users/Players beyond that which the User/Player has personally observed through the User's/Player's gameplay.
8. DISGUISED USER AND FAILED TELEPHONE VERIFICATION: The User/Player shall not disguise himself/herself to be another User/Player and play games of skill on PokerBaazi. PokerBaazi verifies all the details/information and documents of each User/Player uploaded on PokerBaazi by each User/Player including but not limited to registered contact details, verification documents (as required by PokerBaazi at the time of withdrawal).
   • PokerBaazi shall verify all the said details/information and documents from each User/Player through a telephonic conversation. The answers by the Users/Players shall be assessed by PokerBaazi and if the User/Player is found providing wrong answers and/or is unable to answer the questions (through such telephonic conversation) posed by PokerBaazi pertaining to the said details/information and documents uploaded by him/her on PokerBaazi, then the Tele verification will be treated as failed.
9. FRAUDULENT BEHAVIOUR: In the event that we, at PokerBaazi, deem that a User/Player has engaged or attempted to engage in fraudulent, unlawful, dishonest, or improper activity while using PokerBaazi, including without limitation, engaging in any of the activities set forth above or any other game manipulation will be treated as fraudulent behavior.

In the event that we find that the User/Player is involved in any illegal or unfair activity in any way possible on PokerBaazi, we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

1. Warning to the said User/Player and temporary blocking for the time period decided by PokerBaazi at its sole discretion.
2. Penalty funds/amount/chips/bonus deduction from PokerBaazi account of Users/Players involved in any illegal activity or unfair gameplay.
3. Ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing or are registered in any tournaments in the future on PokerBaazi.
4. Immediately blocking access to PokerBaazi of all the Users/Players involved in illegal or unfair activity including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
5. Seizing all funds/amount/chips/bonus from PokerBaazi accounts of all the Users/Players involved in any illegal activity or unfair gameplay.
6. Termination/closure of PokerBaazi Account of all the Users/Players involved in illegal activity or unfair gameplay.
7. Taking appropriate legal action against all the User/Player (involved in illegal activity or unfair gameplay) under applicable law in the jurisdiction.

All cases of unfair and illegal activities (including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of BOTS), User/Player IDs shall be investigated by PokerBaazi/Baazi Networks Pvt. Ltd. can take up to seven (7) working days before a decision on the same is communicated to the User/Player. User/Player shall render all cooperation required by PokerBaazi/Baazi Networks Pvt. Ltd. in order to carry out such an investigation.

Post the investigation, any decision was taken by PokerBaazi/Baazi Networks Pvt. Ltd. shall not be disputed by the User/Player and the decision shall be considered final and binding. User/Player agrees that no further queries shall be entertained post the final decision.

PokerBaazi team verifies the unfair gameplay activity at the back end. We do not take any action under unfair gameplay on any PokerBaazi user account till the time unfair activity is verified and proved.

If you need any clarity, then you can write to us at [email protected] from your registered email id.

The action taken by the surveillance team is final. However, you can write to us at [email protected] from your registered email id.

PokerBaazi.com may eject you from all cash tables and will not allow you to continue in any running tournament that you are playing or are registered in any tournaments in the future on PokerBaazi if you are involved in any of the unfair gameplay activity.

You should not log in to anyone else's account on your device to avoid unfair gameplay and to avoid security breaches.

You can play but you cannot play on the same cash table or same tournament.

No, you cannot allow someone to play on your behalf and you are not allowed to play from someone else's account.

It is prohibited for a User/player to open multiple PokerBaazi Accounts. A User/ Player may only have one PokerBaazi Account and shall only use PokerBaazi using such single account A User/Player is also prohibited from creating any User/Player account on PokerBaazi in his/her family member's and/or friend's and/or relatives' name and/or playing 'games of skill' from any other User/Player account (including but not limited to family or friends or relatives' accounts) on PokerBaazi. Further, a User/Player shall be strictly prohibited from allowing any other person to access his/her User account for playing 'games of skill' on PokerBaazi. Users/Players shall be strictly restricted or prohibited from using any User/Player account on a sharing basis on PokerBaazi. ("Multiple Accounts").

If you are using or have created multiple accounts, then you need to drop an email at [email protected] from your registered email id listing all your PokerBaazi accounts. We will analyse and update you the resolution.

Pokerbaazi.com believes in giving its players a world-class gaming experience. www.pokerbaazi.com table chat feature is an important add-on to this endeavor. www.pokerbaazi.com, however, does not believe in excessive censorship of the chat that takes place on its tables. It's therefore important that the players understand the etiquettes and rules of the table chat.

Behavior falling in any of the below-mentioned categories may result in revocation of chat privileges of the player, and in certain cases, disqualification of player account from the website. www.pokerbaazi.com reserves full and final authority in any such disciplinary cases.

• Soliciting business or discussing businesses other than those of Pokerbaazi.com
• Discussing other poker websites/forums
• Discussing hands while playing on the table is a form of collusion
• Malicious content targeted at Pokerbaazi.com
• Malicious content targeted at any player
• Abusive language
• Spam content
• Solicitation of money
• Sale of chips
• Exchange of personal details

PokerBaazi may take steps to detect and prevent the use of prohibited External Player Assistance (EPA) Programs. These steps may include, but are not limited to, the examination of software programs running concurrently with our PokerBaazi Software on the User's PC or Device. The User/Player agrees that he/she will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third-party software that bypasses, interferes with, or blocks such steps.

The decision taken by the surveillance team is final. Once the Tele-verification is failed then your PokerBaazi account would remain permanently blocked.

You do not need to worry. You just need to drop an email at [email protected] from your registered email id to request another call for the tele-verification or chat with us. You will get a tele verification call within 72 hours.

All cases of unfair and illegal activities (including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of BOTS), User/Player IDs shall be investigated by PokerBaazi/Baazi Networks Pvt. Ltd. can take up to seven (7) working days before a decision on the same is communicated to the User/Player. User/Player shall render all cooperation required by PokerBaazi/Baazi Networks Pvt. Ltd. in order to carry out such an investigation.

Post the investigation, any decision was taken by PokerBaazi/Baazi Networks Pvt. Ltd. shall not be disputed by the User/Player and the decision shall be considered final and binding. User/Player agrees that no further queries shall be entertained post the final decision.

We request you to please take a screenshot of the chat history and User id and email us at [email protected] or chat with us. PokerBaazi follows stringent policies and we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

1. Warning to the said User/Player and temporary blocking for the time period decided by PokerBaazi at its sole discretion.
2. Penalty funds/amount/chips/bonus deduction from User's/Player's PokerBaazi account.
3. Immediately blocking a User's/Player's access to PokerBaazi including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
4. Seizing all funds/amount/chips/bonus held in the User's/Player's account.
5. Termination/closure of a User's/Player's PokerBaazi Account.
6. Taking appropriate legal action against a User/Player under applicable law in the jurisdiction.

We request you to please take a screenshot of some hands played, User id & cash table or Tournament details and email us [email protected] or chat with us. We will make sure strict action is taken accordingly if found guilty. We shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

1. Penalty funds/amount/chips/bonus deduction from PokerBaazi account of Users/Players involved in any illegal activity or unfair gameplay.
2. Ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing or are registered in any tournaments in the future on PokerBaazi.
3. Immediately blocking access to PokerBaazi of all the Users/Players involved in illegal or unfair activity including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on PokerBaazi.
4. Seizing all funds/amount/chips/bonus from PokerBaazi accounts of all the Users/Players involved in any illegal activity or unfair gameplay.
5. Termination/closure of PokerBaazi Account of all the Users/Players involved in illegal activity or unfair gameplay.
6. Taking appropriate legal action against all the User/Player (involved in illegal activity or unfair gameplay) under applicable law in the jurisdiction.

Pineapple OFC poker tables are available only for Mobile application or Instant Play browser.

Remarks: Currently is it not available, we are updating it and it will be back soon with a new look.

Playing poker online is a close function of your internet quality and speed. We suggest that you use a fast Internet connection for the best gaming experience on PokerBaazi.

• We recommend a high-speed broadband connection of at least 256 Kbps and above, with little or no packet loss and low latency to our servers.
• You can check if you are experiencing any connectivity issues, packet losses and internet latency by following these steps:
  1. On your PC click on the 'Start' button, and select 'Run' and type 'cmd' without the quotes and press Enter.
  2. Type ping -n 10 www.pokerbaazi.com
  3. After a few seconds, a summary of the connection statistics from your computer to our servers will be displayed.
  4. For the best experience, the loss percentage should be 0% and latency should be lower than 400ms.

From the Browser, you can play on 3 tables simultaneously.
From the Desktop App, there are no restrictions.
From the Android App, you can play on 3 tables simultaneously.
From the IOS App, you can play on 3 tables simultaneously.

This can be happen due to the below mentioned reasons:

1. If you are trying to play from territories outside India.
2. If you are trying to play within the restricted state boundaries (Andhra Pradesh, Assam, Odisha, Tamil Nadu, Telangana and Gujarat)
3. If you are trying to play using a VPN(Virtual Private Network)
4. If you are playing using a HUD(Heads Up Display) software.
5. If you are trying to open more than 3 tables on the Mobile application or the Mobile/desktop browser.
6. If there is a popup blocker.
7. If there is Internet Fluctuation while entering any table.
8. We recommend you to clear cache and cookies from browser and/or cache from the application and then re-login

Note: Incase all the above points are checked and you are still experiencing issues, please send us a screenshot/video of the same.. We will immediately get it checked with the technical team.

Chrome:

• By default, Google Chrome blocks pop-ups from automatically showing up on your screen. When a pop-up is blocked, the address bar will be marked 'Pop-up blocked .'
• Click on this icon in your address bar to allow popups from PokerBaazi and reopen the game lobby. If it still does not work, you may follow the below steps.
• At the top right of Chrome browser, click More and then click Settings. At the lowermost placed option named Advanced, click 'Privacy and Security.'
• Now click Content settings to go to Popups. Click the same and turn the setting to Allowed.

Firefox:

• When blocking a pop-up, Firefox displays an information bar. If it hasn't been previously dismissed, you would see it just below your Bookmark's bar. The browser will also notify you with an icon in the address bar.
  
  
• When you click either the Preferences button in the info bar or the icon in the address bar, a menu is displayed with the following choices:
  • Allow/Block pop-ups for this site
  • Edit Pop-up Blocker Preferences
  • Don't show this message when pop-ups are blocked
  • (show the blocked pop-up)

To access the pop-up blocker settings:

1. Click the menu button (it would be marked as) and choose Preferences.
2. Select the Privacy and Security panel.
3. In the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether.

Internet Explorer 11:

• Open Internet Explorer, select the Tools button and then select Internet options.
• On the Privacy tab, go to Pop-up Blocker and clear the Turn on Pop-up Blocker check box.
• Click OK to confirm, and that's it. You can now start playing poker online!

Internet Explorer 10:

• Click the Internet Explorer icon on the desktop to open the program.
• Click the Tools button in the toolbar at the top of the browser window.
• Select Internet Options from the Tools menu.
• Click the Privacy tab in the Internet Options pop-up window.
• Clear the check mark next to 'Turn on Pop-Up Blocker' so that it is deselected.
• Click OK.

Safari:

• Click Safari in the browser menu. You will find it at the top of the screen.
• Choose Preferences when the drop-down menu appears. Alternatively, you can also use the Command and Comma key together.
• Click the Security tab to open the Security Preferences window.
• In the Web content section, clear the check box next to the option called Block pop-up windows.

If a user has minimised the app or lost Internet connectivity for 5 minutes then he will be logged out and a pop up saying session time out error will be shown.

Please uninstall the old app and then download the new app from https://www.pokerbaazi.com/go-mobile and install it.

You can download the new app from our website https://www.pokerbaazi.com/go-mobile. Please uninstall the old app before installing the new one.